Privacy Policy

Privacy Policy

Protecting your personal data matters to us. This policy explains what personal information we collect when you visit or buy from abhbrand.com, how we use it, and what rights you have.

Data controller

ABH — Email: support@abhbrand.com

ABH business details

What we collect

  • Order information: name, billing address, shipping address, email address and telephone number.
  • Payment information: processed directly by our payment providers (Shopify Payments, PayPal). We never see or store your full card number.
  • Device and usage information: browser type, IP address, pages viewed and referring site, collected through cookies and similar technologies.
  • Correspondence: the content of emails or messages you send our support team.

Why we use it

  • To process, ship and track your order, and to contact you about it.
  • To provide customer support, handle returns and honour our guarantee.
  • To comply with legal, tax and accounting obligations.
  • To send marketing emails, only where you have consented. You can unsubscribe at any time using the link in any email.
  • To measure and improve our website and advertising.

Who we share it with

We share only what is necessary, with: Shopify (our store platform), our payment providers, our shipping partners and carriers (to deliver your order), and our email provider. We do not sell your personal data.

International transfers

Some of our service providers are located outside the European Economic Area. Where that is the case, transfers are covered by the European Commission's Standard Contractual Clauses or an equivalent safeguard.

How long we keep it

Order and invoice records are kept for the period required by Spanish tax law. Marketing data is kept until you withdraw consent. Support correspondence is kept for up to 3 years.

Your rights

Under Regulation (EU) 2016/679 (GDPR) you have the right to access your data, correct it, erase it, restrict or object to its processing, and to data portability. You may also withdraw consent at any time.

To exercise any of these rights, email support@abhbrand.com. We respond within 30 days. If you are not satisfied, you may lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) or your local supervisory authority.

Cookies

We use cookies that are necessary for the site to work, and — where you consent — analytics and advertising cookies. You can change your choice at any time through the cookie banner or your browser settings.

Changes

We may update this policy. The version published on this page is the one that applies.