Shipping Policy

Shipping Policy

Where we ship

We ship worldwide. This includes the European Union, the United Kingdom, Norway, Switzerland, the United States, Canada, Australia and New Zealand, among others. If your country appears at checkout, we ship there.

Order processing

Orders are processed within 1–3 business days of payment. You will receive a confirmation email with a tracking number as soon as your parcel is handed to the carrier.

You may cancel your order free of charge within 24 hours of payment, provided it has not yet been dispatched. After dispatch, please follow our Refund Policy.

Delivery times

Delivery times are estimates from the day of dispatch, not from the day of order.

  • European Union: 7–18 business days
  • United Kingdom, Norway, Switzerland: 7–18 business days
  • North America: 10–20 business days
  • Australia, New Zealand and rest of world: 10–21 business days

Customs clearance, public holidays and carrier backlogs can extend these times. If your parcel exceeds the upper estimate, contact us and we will investigate it with the carrier at our cost.

Shipping costs

Shipping is free on all orders.

Tracking

Every order is shipped with tracking. Please allow 2–5 business days after dispatch for the first scans to appear. If your tracking has not updated for more than 10 business days, contact us at support@abhbrand.com and we will act on it.

Customs and import duties

Any import duties or taxes charged by your country's customs authority are the responsibility of the recipient. We declare all shipments accurately and cannot mark parcels as gifts or under-declare their value.

Lost or undelivered parcels

If a parcel is confirmed lost in transit, or has not arrived within 30 days of dispatch, we will reship it free of charge or refund you in full — your choice.

Incorrect addresses

Please check your shipping address at checkout. If an address is incomplete and the carrier cannot deliver, we will contact you to correct it. Parcels returned to us because of an incorrect address will be reshipped at no cost once a valid address is provided.

Contact

support@abhbrand.com · Monday to Friday, 9:00–18:00 Central European Time